Melbourne Encountour is a highly regarded boutique business which presents small personalised group tours for discerning patrons. Principal Kel Costello has worked in the ski industry, a golf resort, as a freelancer selling tours and retail. He has a degree in tourism, sits on the City of Bayside Tourism Network Committee and is an associate of the Bayside Business Network.

The vision behind Melbourne Encountour is to portray the story of Melbourne people and how they adapt to their environment. It views Melbourne in terms of its high liveability status and the quest to venture beyond the Central Business District to discover it. Melbourne Encountour introduces a broader more refreshing and poignant Melbourne experience. Just enjoy the journey.